FAQ

This section contains answers to frequently asked questions – it should be your first place to consult when something goes wrong. Odds are, you're not the first person to have the problem. It's divided up into loose genres of questions.

Account Issues

I forgot my password!

Click the "Login" link in the upper right, then follow the link for "Forget your password?" You will be taken to a page that will walk you through resetting your password.

I didn't get the Password Reset email

Check your spam folder - sometimes, it ends up there.

I'm a new coach at a school, and I don't have access to our school's current account. How do I get access?

Email us at help@tabroom.com. Please don't create a new school unless you're sure your school has never registered on Tabroom before.

How do I stop getting emails?

Log in, then go to your "Profile" at the top of the page and check the box for "No Emails."

I'm not receiving texts at the tournament!

First, verify your phone number is correct in your profile. Next, you'll need to ensure you are properly linked to your schools student/judge entry. Often, the coach/director of the program just hasn't approved your linking request yet. If you're linked and have the right number, but you're still not getting texts, then odds are you're on Verizon - they sometimes block Tabroom texts as spam. We're working on it.

Registration

How do I register students for a tournament?

First, add students to your Student Roster. Then, from the list of tournaments in your circuit, click the Entry link next to the tournament you want to register for.If you don't see the tournament you want to register for, make sure your school is in the correct Circuit. For a detailed walkthrough, see Registration.

I need to drop my entire entry to a tournament

Click on the "Entry" button next to the tournament in your list of upcoming tournament registrations, and then click the red link on the sidebar for "Drop Entire Entry."

I'm supposed to use online "On-Site Registration" - where do I go?

Log in, then find the tournament in your list of "Existing tournament registrations." If On-Site registration is open for that tournament, you'll see a big button for "Confirm Onsite." Note that if you have any entry/judge changes, you'll need to communicate those directly to the tournament.

Results

Where do I find results for previous tournaments?

If you're looking for results from a tournament you didn't attend, use the Results menu on the homepage. If you're looking for your entire school's results, click the Results tab from your main account dashboard. If you're a student looking for your personal results, click "Past Pairings & Results" on the sidebar.

Where do I view my online ballots/RFD's?

Follow the instructions above for finding your personal results, then click the "RFD & Comments" button next to the round you're looking for. If there is no button for a round, that's because there's no ballot/RFD available.

Why are there no public results for a particular tournament?

If you're looking at the public results site for a tournament and there's nothing there, odds are that the tournament director hasn't published the results yet. Drop them an email. Or, the tournament wasn't hosted on Tabroom.

The results for X tournament are wrong, can you fix it?

Contact the director of the tournament in question and ask them to fix it - we don't know anything about what happened at particular tournaments.

Judging

How do I "link" my account for online ballots?

If the coach/director of your program added you to the judge roster using your tabroom account, then you should already be linked. If not, you just need to log-in and click "Link your account to a jduge" on the sidebar, and then follow the instructions for locating your judge entry at the tournament you're attending. Your request will then need to be approved by the tournament staff.

Where do I go to vote on an online ballot?

First, ensure your account is properly linked. Then, log in (or click your email address in the upper right) - you should see a list of current and upcoming ballots to fill out. Make sure to click "Start Round" as soon as you find out you're judging so the tabroom knows you're there.

Prefs

Where do I go to fill out prefs?

Once prefs are open for a tournament, access your entry by finding the tournament in your list of "Existing Tournament Registrations" and clicking "Entry." Then, go to the Prefs tab for that tournament and select an entry from the sidebar to access their pref sheet.

I'm a student, and I want to fill out my own prefs

For students to be able to fill out their own pref sheets, the coach/director at the school must first have checked the option in their school Settings for "Entries may enter their own prefs." Then, a student can access any active pref sheets from the sidebar after logging in.

Running A Tournament - General

What circuit should I put my tournament in?

Up to you. You can also put your tournament in multiple circuits. High school tournaments that aren't part of a particular local circuit/league should use the National Circuit (US HS). College policy tournaments are almost all in the NDT-CEDA circuit. If you have a local league that wants to run its tournaments on Tabroom and you don't currently have a separate circuit, drop us an email.

Why are the ballots (paper or online) showing up blank/missing points/etc.?

This is because you either haven't set a Tiebreak set for the round in question on the Schedule, or the Tiebreak set you used doesn't contain the thing that's missing (i.e. Ranks/Points aren't a part of the tiebreak set). If you're just missing speaker points, make sure you've entered minimum/maximum speaker points in the Event settings.

Should I use Online Ballots?

Overall, Online Ballots are awesome, and you should use them if you think you can. Online ballots tend to work the best for Varsity CX and LD, and worst for PF and IE events, due to the relative difference in judge experience level at most tournaments. Your decision about whether to try them out for a particular event depends on the size of your event/judge pool, as well as considerations about site management - if you don't have someone who can check on a distant building to see if judges with online ballots showed up but just forgot to click "Start," then you may end up pushing more ballots than necessary and creating a headache for yourself.

What do I do if the internet crashes?

In practice, this is rarely much of a concern - Tabroom runs hundreds of tournaments a year, and we very, very rarely hear about internet-related issues. But, if you do have a disaster, you have a number of options. First, you can take a laptop and go somewhere else with internet, like a coffee shop - many tournaments on Tabroom have been tabbed entirely remotely. Second, you can tab the tournament using your phone or tablet - it's actually more doable than it sounds. Lastly, if you make periodic backups of your tournament data using the Entries - Data menu, you can always pull your tournament into TRPC and tab it offline.

How do I give someone else (e.g. tab staff) access to my tournament?

Go to Settings - Tournament - Access and add them by the their Tabroom account. You can choose what level of access they should have and whether to also list them as a contact.

I'm entering ballots, and the numbers I enter keep changing.

Read the instructions at the bottom of the ballot entry screen for an explanation of what keyboard shortcuts to use. How you enter points changes depending on which point "increment" you've chosen, e.g. half or tenth points. For example, when using tenth points, you only input the last two digits, so a 28.2 is entered as "82."

Running A Tournament - Judges/MPJ

How do I enable MPJ?

Go to Settings - Judges - <Judge Group> - Ratings, and select a "Pref Method." Then, if necessary, configure your tiers on the "MPJ Tiers" tab.

How do I view an entry's pref sheet?

Locate the entry in the Entries - Events menu, then click the "Pref Sheet" link on the sidebar.

What do the MPJ Placement Weights mean?

For a full explanation, see the section on MPJ Placement Weights].

Can I use leftover judges from one judge group in an event assigned to a different judge group, such as using leftover Varsity judges in a separate JV judge group?

Not really. If you use a single judge group for both Varsity and JV, then pair Varsity first, JV will only use the leftover judges from the judge group. But if you used two separate judge groups, you'll have to manually move judges from one group to the other if you want to use them in a different event/division.

How do I drop a judge?

The vast majority of the time, once a tournaemnt is underway you don't want to "Drop" the judge - just locate their info sheet in Entries - Judges and make them "Inactive." That way, you can always make them active again if they end up showing back up, and it preserves their history at the tournament.

How do I see all judges that aren't linked?

Go to Entries - Judges, then under "All Judges" click "All CSV." That will download a spreadsheet with all the judge info - anybody without info in the email column means they're not linked.

Running A Tournament - Results

Why aren't my tournament's results showing up?

First, make sure you set each round's "Full Results" to public on the schematic. Then, go to Results - Web Publish, and make sure you have generated any results sets you want to make public, and that each is set to Published = On.

Where do I get results/speaker awards for the award assembly?

Go to Results - Reports and generate any result set you plan to hand out awards for.