FAQ: Difference between revisions

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Click the "Login" link in the upper right, and click the "Forget your password?" link at the bottom
Click the "Login" link in the upper right, and click the "Forget your password?" link at the bottom
[[:File:login_box.png|400px]]
[[File:login_box.png|400px]]


You'll be taken to a page where you can input your email and have it email you instructions on resetting your password.
You'll be taken to a page where you can input your email and have it email you instructions on resetting your password.
[[:File:forgot_your_password.png|400px]]
[[File:forgot_your_password.png|400px]]


If you don't receive the password reset email, check your Spam folder.
If you don't receive the password reset email, check your Spam folder.
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* Your password is case sensitive; be sure if you capitalized anything when you created it, you do so again. However, emails are not case sensitive; upper and lower case do not matter.
* Your password is case sensitive; be sure if you capitalized anything when you created it, you do so again. However, emails are not case sensitive; upper and lower case do not matter.
* Cookies must be enabled on your browser for tabroom.com to work.
* Cookies must be enabled on your browser for tabroom.com to work.
* If you no longer have access to your original email to get a reminder, or do not remember your email address, please email us at help@tabroom.com.
* If you no longer have access to your original email to get a reminder, or do not remember your email address, please email us at [help@tabroom.com]


====I'm a new coach at a school, and I don't have access to our school's current account. How do I get access?====
=====I'm a new coach at a school, and I don't have access to our school's current account. How do I get access?=====
Email us at help@tabroom.com
Email us at [help@tabroom.com]

Revision as of 18:28, 7 November 2014

This section contains answers to frequently asked questions – it should be your first place to consult when something goes wrong. Odds are, you're not the first person to have the problem. It's divided up into loose genres of questions.

Account Issues

I forgot my password!

Click the "Login" link in the upper right, and click the "Forget your password?" link at the bottom File:login box.png

You'll be taken to a page where you can input your email and have it email you instructions on resetting your password. File:forgot your password.png

If you don't receive the password reset email, check your Spam folder.

Some things to remember:

  • Your tabroom.com login is tied to the username, usually an email address, you used when you first created it. If you have changed your email address, try logging in with the old email.
  • Your password is case sensitive; be sure if you capitalized anything when you created it, you do so again. However, emails are not case sensitive; upper and lower case do not matter.
  • Cookies must be enabled on your browser for tabroom.com to work.
  • If you no longer have access to your original email to get a reminder, or do not remember your email address, please email us at [help@tabroom.com]
I'm a new coach at a school, and I don't have access to our school's current account. How do I get access?

Email us at [help@tabroom.com]