Difference between revisions of "FAQ"
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This section contains answers to frequently asked questions – it should be your first place to consult when something goes wrong. Odds are, you're not the first person to have the problem. It's divided up into loose genres of questions. | This section contains answers to frequently asked questions – it should be your first place to consult when something goes wrong. Odds are, you're not the first person to have the problem. It's divided up into loose genres of questions. | ||
| − | ===Account Issues=== | + | ====Account Issues==== |
| − | ====I forgot my password!==== | + | =====I forgot my password!===== |
| − | + | Click the "Login" link in the upper right, and click the "Forget your password?" link at the bottom: | |
| − | Click the "Login" link in the upper right, and click the "Forget your password?" link at the bottom | ||
[[File:login_box.png|200px]] | [[File:login_box.png|200px]] | ||
| Line 19: | Line 18: | ||
* Your password is case sensitive; be sure if you capitalized anything when you created it, you do so again. However, emails are not case sensitive; upper and lower case do not matter. | * Your password is case sensitive; be sure if you capitalized anything when you created it, you do so again. However, emails are not case sensitive; upper and lower case do not matter. | ||
* Cookies must be enabled on your browser for tabroom.com to work. | * Cookies must be enabled on your browser for tabroom.com to work. | ||
| − | * If you no longer have access to your original email to get a reminder, or do not remember your email address, please email us at [mailto:help@tabroom.com | + | * If you no longer have access to your original email to get a reminder, or do not remember your email address, please email us at [mailto:help@tabroom.com help@tabroom.com] |
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| − | === | + | =====I'm a new coach at a school, and I don't have access to our school's current account. How do I get access?===== |
| + | Email us at [mailto:help@tabroom.com help@tabroom.com] | ||
| − | ==== | + | ====Registration==== |
| − | |||
| + | =====How do I register students for a tournaments?===== | ||
| + | First, add students to your Student Roster. Then, from the list of tournaments in your circuit, click the Entry link next to the tournament you want to register for. | ||
| − | ===Results=== | + | ====Results==== |
| − | ====Where do I find results for previous tournaments?==== | + | =====Where do I find results for previous tournaments?===== |
| + | Click the Results tab from your main account dashboard. | ||
| − | ====Why are there no public results for a particular tournament?==== | + | =====Why are there no public results for a particular tournament?===== |
| + | If you're looking at the public results site for a tournament and there's nothing there, odds are that the tournament director hasn't published the results yet. Drop them an email. | ||
Revision as of 18:38, 7 November 2014
This section contains answers to frequently asked questions – it should be your first place to consult when something goes wrong. Odds are, you're not the first person to have the problem. It's divided up into loose genres of questions.
Account Issues
I forgot my password!
Click the "Login" link in the upper right, and click the "Forget your password?" link at the bottom:
You'll be taken to a page where you can input your email and have it email you instructions on resetting your password.
If you don't receive the password reset email, check your Spam folder.
Some things to remember:
- Your tabroom.com login is tied to the username, usually an email address, you used when you first created it. If you have changed your email address, try logging in with the old email.
- Your password is case sensitive; be sure if you capitalized anything when you created it, you do so again. However, emails are not case sensitive; upper and lower case do not matter.
- Cookies must be enabled on your browser for tabroom.com to work.
- If you no longer have access to your original email to get a reminder, or do not remember your email address, please email us at help@tabroom.com
I'm a new coach at a school, and I don't have access to our school's current account. How do I get access?
Email us at help@tabroom.com
Registration
How do I register students for a tournaments?
First, add students to your Student Roster. Then, from the list of tournaments in your circuit, click the Entry link next to the tournament you want to register for.
Results
Where do I find results for previous tournaments?
Click the Results tab from your main account dashboard.
Why are there no public results for a particular tournament?
If you're looking at the public results site for a tournament and there's nothing there, odds are that the tournament director hasn't published the results yet. Drop them an email.